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STEVE MULLER 1-2-3 Return Policy 

1. At  STEVE MULLER we know for a fact that you will be thrilled with your new STEVE MULLER watch. In the rare event that you are unsatisfied with your watch or if there were any shipping damages you can get a refund within 14 days after receiving your watch, we will cover the shipping costs if the problem is caused by us. If not, You will need to pay for the shipping costs yourself and we will charge $15,- for the shipping costs we paid to ship the watch to you. Just send us an email and we will respond to your inquiry within 24 hours.

2. If an issue occurs with the movement of your watch we will replace your watch by a brand new watch. This is a 24 month warranty. We will cover the shipping costs if the problem is caused by us.

3. Before returning your watch to us, please send us an email and make sure to return the watch in the original condition.

NOTE: Items purchased in the sale can only be returned for store credit


To keep it clear we have not listed every country separately. If you wish for a more specific delivery time for your order or if you want to know if we can ship to your location, please do not hesitate to contact us.

Estimated Delivery Times

Region Estimated Delivery Times
Europe 3-7 days* (Free Shipping)
Asia 3-7 days* (Free Shipping)
USA 4-7 days* (Free Shipping) 
Africa 5-12 days* (Free Shipping) 
Australia 5-15 days* (Free Shipping) 
New Zealand 5-15 days* 
* Businessdays. Please note that international shipments are not labeled as DUTIES PAID and it may result in extra fees being charged, such as taxes and and duties. These extra fees are being charged by your local government and therefor these charges are the responsibility of the recipient. Please also keep in mind that customs could delay the delivery of your parcel. We advise you to contact your local customs office for import fees, charges and processing time prior to ordering our products. All products are shipped from our fulfillment centre in East Europe (NON EU).